How can I place an order?
You just have to select the sweater color you want, the size, add it to the cart, and follow the steps to complete the payment.
What payment methods are available?
We accept credit/debit cards and bank transfers.
Do we offer international shipping?
Yes, we offer international shipping. Shipping costs will vary depending on the country. Please note that customs duties and taxes are the customer’s responsibility.
Can I cancel an order?
If the order has not been prepared or shipped, you can cancel it by providing your order number and name to help@uniformactivities.com. If it is already being prepared or shipped, you will need to return it within 14 business days after receiving it to get a refund for the product. (Shipping costs are the customer’s responsibility.)
Can I return a product?
Yes, you have up to 14 business days after receiving your order to request a return. Email us at help@uniformactivities.com. The customer must cover the shipping costs to return the product to the address provided by our team.
Can I place a cash-on-delivery order?
No, this payment method is not available.
How do I know which size to choose?
You will find a detailed size guide to help you select the correct measurement.
Are shipments to the Canary Islands free?
No, the shipping price will be adjusted, and the customer is responsible for shipping costs, taxes, and any possible customs fees.
What should I do if my order arrives defective or incorrect?
Contact us immediately at help@uniformactivities.com with a photo of the product and your order number. We will resolve the issue as quickly as possible.
Can I modify my order after placing it?
If your order has not yet been prepared or shipped, we can help you make changes. Write to us as soon as possible with your order number and details at help@uniformactivities.com.
Do you have a physical store?
Currently, we operate online only, but you can contact us to check for pickup points or physical collaborations in your area.
Are shipments to mainland Spain and the Balearic Islands free?
Yes, shipments to mainland Spain and the Balearic Islands are free.
